Use a paper clip to gently press and hold down the RESET button for around 4 seconds until you hear a beep sound, release the button immediately, and then press and hold down the button again for 4 seconds until you hear 3 more beeps.Find the RESET button at the back of your Synology NAS (please click here and consult the Hardware Installation Guide for your Synology NAS model if you have difficulty locating the RESET button).This section guides you through the steps for resetting your Synology NAS and re-installing the operating system DSM: Virtual Machine Manager cluster will be removed.High-availability cluster will be removed.Encrypted folders will be unmounted and the feature Mount automatically on startup will be disabled.IP, DNS, gateway, and other net interfaces will be reset to DHCP.UI management port will be reset to 5000/5001.IP address will be set to automatic and will pick up next available IP similar to your computer.

password for admin account will be restored to the default value ( blank).Follow the steps on the screen and you will be back in the game.Īssistant desktop utility, which can be downloaded from Synology Download Center.Ī soft reset will change these settings back to default – no data will be lost on the disks:.Set a new password for your admin account.You can also find your Synology device from the Synology Assistant desktop utility Enter in the search bar of a web browser and find your Synology device on the Web Assistant page.NAS will restart and after a beep it will be successfully booted.Use a paper clip to gently press and hold down the RESET button for about four seconds until you hear a beep sound, and release the button immediately.Soft Reset the user account and network settings You may want to a soft reset or hard reset.īefore you start make sure NAS is on and booted.

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